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Are we crazy?

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From digital adoption to user assistance

James Evans

PRIVÉ RELEASE

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SILKY SMOOTH AI

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James Evans

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Company News

Command AI (fka CommandBar) is being acquired by Amplitude

Command AI is being acquired by Amplitude Today we have some major news to share: Command AI is being acquired by Amplitude. Fir…

Hugo Pegley

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Don't fall for vanity metrics: why actionable metrics are a must in SaaS

One of the best ways to keep your vanity metrics manageable is to gut-check yourself with honest user feedback and data.

Hugo Pegley

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How to succeed at SaaS Customer Success: our Command AI perspective

Combining both the highly personal and white glove with an AI-driven and personalized array of self-serve tools allows us to provi…

Hugo Pegley

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CIM-ply genius: how customer interaction managers can grow your SaaS business

CIMs collaborate closely with product teams to prioritize features that align with user needs and expectations.

Hugo Pegley

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Empower users and amplify growth with modern product walkthroughs

While demos aim to sell and impress, tours familiarize users with a product’s structures, and walkthroughs teach practical usage.

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